Hospitals present an unique duology when it comes to upgrading technology. Their budgets are focused on the tech that is going to allow doctors and nurses to do their jobs better, treat patients more efficiently, and save more lives. But the infrastructure behind those million-dollar pieces of equipment isn’t always privy to the same upgrades, particularly when a hospital is running a legacy system like PeopleSoft. PeopleSoft has been in place in many healthcare facilities for a few decades and is still going strong.
However, the staff that is charged with keeping PeopleSoft running at full capacity is starting to shrink at hospitals across the country. Some are reaching retirement age, some have switched professions after the incredible strain of COVID-19, and many more are of a younger generation who are coming into the hospitals with no knowledge of PeopleSoft at all, having cut their teeth on the new wave of Software as a Service (SaaS).
As more and more enterprise resource planning (ERP) systems get tech upgrades, they rely more on automation and less on the actual human element. While PeopleSoft has elements of automation and is a reliable, trusted part of many great facilities, something that is starting to weigh on its usefulness is the fact that the people who run it at one hospital typically have several other responsibilities that also eat away at their time.
That’s the inherent problem in community hospitals today. There are a whole lot of responsibilities and not enough people to do them. Training new employees or restructuring employees in PeopleSoft can take away time from current responsibilities that will make it even more of a time crunch on existing hospital operations.