Workday Application Managed Services
Workday Managed Services
The ERPA Workday experts are here to help
Going live with Workday is just the first step in transforming your HR and finance organizations. Application Management Services (AMS) ensure you're taking advantage of all the features and functionalities Workday offers, and engaging with a certified Workday partner like ERPA means you get maximum benefits without added stress on your internal teams.
Whether you're seeking regular ongoing support, preparing for major annual events, or trying to better understand new functionality, ERPA's Workday experts will be there to help.
“We value ERPA tremendously and they have been a great benefit to our Financial company. We very much appreciate their experienced team and expertise”
– Leah Irons, Controller Wellby Financial
Support Desk
Production configuration, integration, and business process maintenance and repairs; report and dashboard updates and development; security updates; and skills and knowledge transfer.
Cyclical Event Preparation
Event preparation designed to support you throughout the calendar year, including Open Enrollment; ACA; annual compensation reviews; performance reviews; and more.
Release Management
Bi-annual Workday update support, including regression testing and knowledge transfer and training.
Assessments and Diagnostics
A thorough review of selected workstream(s), an Assurance Diagnostic report with recommendations, and deployment and testing of recommended optimizations.
Tiered Service Levels
Meet the distinct needs of your organization with differentiated tiers of AMS support.
Optimization
Going live with Workday is just the first step to making the most of your investment. ERPA is here to partner with you to get you where you want to go. Lean on ERPA's Workday experts as an extension of your team, available to support you at your level of need. Key areas of support include configuring business processes, event preparation, optimizing functionality, and much more.
Enhancements
As the needs of your business evolve, ERPA's Workday team will lead the charge on helping you implement new Workday functionality. Whether a new feature rollout or a new module in Workday — such as Performance, Recruiting, Learning, Time Tracking or others — ERPA's Workday experts help you adopt the features that are in alignment with your business needs.
The ERPA + Workday Experience
As a Workday AMS Partner, ERPA provides ongoing functional, technical, and administrative support to customers in production with Workday Financial Management and Workday Human Capital Management (HCM), providing clients with real-time operational visibility along with the speed and agility to adapt to business growth and change.
Trusted Partnership
Build trust with named resources solely focused on AMS. We spend the time learning your Workday environment inside and out.
Service Warranty
Certified Consultants
Try and Buy
Workday Optimization Products
As your organization scales, so should your Workday configuration. Let our certified consultants teach you the best ways to utilize Workday and plan for future growth by streamlining your current deployment, reducing errors and redundancies, and building a structure designed for your organization's future.
Workday Life After Launch
- Stabilization Support
- Payroll Support
- Issue Resolution Training
- SOP Governance
- Integrations Review
- And More
Payroll Bridge Support
- Request New Positions
- Create Position Budgets
- Monitor Budgets & Actuals
- Finalize Payroll Posting
- Monitor Payroll Runs
- And More
Position Budget Workbench
- Ongoing Payroll Processing Support
- EIB Review
- Ongoing Knowledge Transfers
- Custom Report Review
- Off Cycle/Manual Support
- And More
Financial Bridge Support
- Configuration Updates and Corrections
- Finance Administrator Training
- Testing Assistance
- Operational transaction Conversion Assistance
- Security Training
- And More
Workday Testimonials
“ERPA has been a key partner in providing post production support and has contributed significant expertise to the stabilization of our deployment. The teams that ERPA has made available have demonstrated extensive knowledge and dedication to supporting our institution.”
“From their functional resources to their technical resources, they all had experience. And that was one of the biggest advantages [of] ERPA.”
“I value partner interactions as they help ensure that we stay in alignment. The ERPA quality of work is high and is directly related to the willingness to take customer input. Please continue to do what you are doing as it is working very well for us!”
