The hard work of preparing for a Workday go live is focused on getting data from your current system into your new system. Countless hours are spent on data review, cleaning, and migration. Not to mention communicating the upcoming change company-wide and training end-users. Being part of the implementation means that you and your team are well-honed machines and prepared for any updates. You have allocated resources and time to manage your Workday subscription internally.
And then…the team changes.
It may not be immediately after your go live, but staff changes are inevitable and there will come a time when the person who was doing a great job managing your Payroll tenant (for example) will move into a different role. Perhaps you have been chugging full steam down your roadmap and have rolled out several new tenants as scheduled, but their utilization is adding a new bandwidth burden to your team.