How Workday Enhanced the Open Enrollment Process for Acenda

Workday
Healthcare
Key Results
7-day open enrollment implementation

Through their collaboration with ERPA and Workday, Acenda enhanced their open enrollment process, streamlined their operations, and strengthened their workforce capabilities.

The Challenge

Upon going live with Workday, the organization faced challenges in managing the system’s complexities with limited internal resources and expertise. Crucial tasks like open enrollment and performance evaluations required immediate attention. Acenda needed a partner with technical expertise, a broad range of Workday certifications, and a collaborative approach to ensure smooth operations. They turned to ERPA to optimize their Workday experience.

We handed ERPA our benefits packages and said, 'Open enrollment is in seven days—make it happen.' And they did.
Gwen Houldsworth - Senior Vice-President of Administrative Operations

The Solution

ERPA’s comprehensive approach, which included module-specific expertise, hands-on guidance, and flexible support options, empowered Acenda to implement open enrollment and performance evaluations seamlessly while building internal knowledge for long-term success.

The Results

ERPA has played a pivotal role in Acenda’s success by streamlining open enrollment processes, customizing performance evaluations, and empowering teams through knowledge transfer.

See the Transformation in Action

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