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Workday Leadership

Katie Burke

VP, Customer Engagement

Katie leads ERPA’s Workday AMS practice and oversees all aspects of Workday Delivery and Customer Engagement. She has been in the Workday ecosystem since 2015, where she found herself on the client-side of a Workday implementation for a global Fortune 500 organization. She quickly found a passion for Workday and transitioned to Workday consulting shortly thereafter. As a Director of Consulting Services, Katie proceeded to spend 5+ years dedicated to expanding the Workday post-production practice at Collaborative Solutions, A Cognizant Company. Having worked on 100+ post-production engagements across industries, ranging from healthcare and higher education to state & local government, retail, and professional services, Katie has a proven track record specializing in both Workday Phase X and traditional AMS models. Even as a practice leader, she continues to maintain her certifications in Workday HCM, Talent & Performance, Learning, Compensation, and is a Workday certified Delivery Assurance Reviewer. Katie graduated from The University of Montana with a bachelor’s degree in English and completed her MBA from the University of Phoenix.


Barry Ketchmark

VP, Sales

Barry is an experienced leader bringing over 7 years of experience within the Workday ecosystem and over 14 years working with cloud based technologies. Barry leads ERPA’s Workday AMS and Phase X sales team. Prior to joining ERPA, Barry was Global Channel Director of Workday with Alight Solutions responsible for both professional services and software alliances.  As Director of Business Development Enablement for Workday Barry was tasked with leading a team of five focused on best practice content development, process and tools improvement. As a Workday Business Development Manager Barry collaborated with the Workday subscription sales teams and leaders to assist in Workday’s accelerated growth. Barry has additional cloud experience with Taleo/Oracle and understands on premise implications from past experience with PeopleSoft, Workbrain, and Oracle. Barry has Bachelors degree in Marketing and currently resides in the Chicagoland area.


Julie Benesole

Director, HCM

Julie is a Director in ERPA’s Workday HCM practice helping customers define and achieve their strategic objectives. Julie has more than 9 years of progressive experience leading diverse initiatives specializing in HR system implementations across multiple industries. She has led numerous engagements at both domestic and international organizations. Additionally, Julie has experience with organizational change management, program management, application support and strategic leadership.

Julie has spent most of her career as a certified Workday consultant, where her main areas of focus have been people, processes and technologies for HCM. Julie supports her customers by looking at problems from a big picture perspective that include business process redesign through system implementation.

Julie received her Bachelors of Science in Graphic Communications from Clemson University and currently resides in Boston, Massachusetts.

Jon Milkovich

Jon Milkovich

Director, Financials

Jon is an experienced financial analyst, technology consultant, change management consultant, project manager and system administrator. Jon has successfully led the implementation of Workday Financials for numerous companies across a variety of industries. Prior to joining ERPA, Jon spent nine years at Deloitte Consulting, during which he oversaw multiple consulting engagement accounts and transitioned to project consulting roles within the Workday Financials practice. Jon later joined TIFEC, where he led the implementation of Workday Financials across multiple portfolio companies, including Kansas City’s Major League Soccer team, Sporting Kansas City. Jon also took on the role of interim-CFO during his time working with Sporting Kansas City. Jon later joined Advisor Group, where he helped implement Workday Financials across newly acquired companies. Jon attended the University of Kansas and received his MBA from the University of Missouri-Kansas City’s Henry R. Bloch School of Management.

alex maidy

Alex Maidy

Director, Time Tracking, Absence, and Payroll

Alex Maidy comes to ERPA with over two decades of management and leadership experience across a variety of industries. He has worked in payroll implementation for fifteen years for some of the most influential payroll companies in the industry. Alex has worked with multiple partners in the Workday ecosystem as a principal consultant, architect, and manager. Prior to consulting, Alex earned his bachelor’s degree in Education and was certified to teach high school in Illinois. He resides in the Chicago suburbs.


Jacob Jones

Director, Integrations

Jacob Jones is our Director, Integrations, leading ERPA’s latest integration AMS offerings. He brings over 6 years of implementation experience across the full Workday platform. Jacob is passionate about Workday emerging products with extensive experience building Workday Extend and Workday Third-Party applications.


Christen McFerrin

Director, Marketing

Christen leads ERPA’s marketing for its Workday practice. She has over 10 years of experience in B2B marketing and has been a part of the Workday ecosystem since 2019. Christen began her marketing career in the field, focusing on event management, and shifted her focus to digital marketing, spanning demand generation to social media. She is passionate about data-driven marketing decisions and comprehensive campaigns and enjoys learning new marketing technologies. Christen received her Bachelors of Arts in International Relations from Wellesley College and her Masters of Business Administration from the University of Houston.

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