Scaling HR Technology with Workday and ERPA - MSCI's Success Story

Scaling HR Technology with Workday and ERPA – MSCI’S Success Story

MSCI, a global leader in financial services, has long relied on Workday to support its HR operations across a diverse, tech-driven workforce. But as the company grew, so did the complexity of managing Workday at scale. With a lean internal team, MSCI faced mounting challenges in executing large initiatives like payroll transformation and system integrations—without compromising performance or control. To move forward, MSCI needed a strategic partner that could offer deep technical expertise while aligning with its collaborative, hands-on approach.

MSCI’s partnership with ERPA showcases how the right support can unlock the full potential of Workday. By delivering flexible guidance, named resources, and tailored solutions, ERPA helped MSCI transform key processes without disrupting internal momentum. The result is a more agile, optimized HR environment that empowers MSCI to continue evolving with confidence.

Download the case study to learn how MSCI achieved smoother payroll operations, smarter integrations, and scalable success with ERPA.

The Challenge

Despite being an early adopter of Workday, MSCI faced increasing complexity in managing HR technology at scale. With a lean internal team, tackling large-scale Workday projects-like payroll transformation and studio integrations-required external expertise. MSCI needed a partner that could complement its self-sufficient approach while providing deep technical knowledge, flexibility, and a collaborative working style. To bridge this gap, MSCI turned to ERPA to enhance its Workday experience and ensure ongoing success.

The Solution

ERPA’s tailored approach provided MSCI with the expertise, flexibility, and hands-on support needed to execute complex Workday projects while reinforcing internal self-sufficiency. From payroll transformation to Workday Studio integrations and advanced compensation, ERPA’s partnership enabled MSCI to optimize its HR technology without disrupting operations.

The Outcome

MSCI’s first major project with ERPA was a payroll transformation. Payroll is a critical function with no room for error, and MSCI wanted to ensure a smooth transition. ERPA stepped in with deep payroll expertise to structure a seamless implementation, ensuring accuracy, compliance, and integration with third-party systems. The results? “Payroll was a tremendous success,” Fassero shared. “We’ve done at least four payrolls and our special compensation processes for the year-those have been exceptionally smooth.”

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Customer Testimonials

Nick Fassero, part 1

Fewer interactions and greater efficiency define the frictionless experience that MSCI is enjoying with Workday. From Workday Everywhere to extreme self-service, Nick describes his Workday experience.

Nick Fassero, part 2

Self-sufficiency is important for Nick and his internal Workday team. They were not looking to outsource every Workday motion, but wanted a partner who would come alongside them and help them learn Workday as they evolved.

Nick Fassero, part 3

Workday Payroll is an incredible product that many organizations aren’t maximizing. Nick shares how ERPA’s team of experts helped MSCI achieve the full value of this and other Workday modules.

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