City of Boston Modernizes PeopleSoft With AWS Cloud

AWS, PeopleSoft
State & Local Government
Key Results
Consolidated over 20 contracts into a single agreement

The city’s cloud transformation led to significant gains in performance, scalability, reliability, DR, and security.

The Challenge

The City of Boston’s PeopleSoft HCM and Finance applications were hosted on-premise and on mainframe with DB2 databases, resulting in reliance on older versions of the applications and underlying toolset (PeopleTools). The legacy technology hindered consistent staffing, functionality, security patching, and was costly to maintain, which prompted the City to competitively procure a holistic, phased modernization solution.

"With the move to the managed services and to the cloud, it has enabled us to rethink the capabilities of what we can do with a 24/7 team ... other things that are more value added - that align more with what we need at the city."
City of Boston Chief Innovation Officer

The Solution

Having provided PeopleSoft application support for the City of Boston since 2013, ERPA understood the challenges, business requirements, and opportunities for this effort. The city was required to follow a competitive bidding process. Our team of AWS Cloud experts developed a winning solution that leveraged AWS native services, DevOps automation, and upgraded all application stack versions. The end result was a purpose-built infrastructure with appropriately sized AWS resources in alignment with the AWS Well-Architected Framework.

The Results

The City of Boston quickly realized benefits like increased performance, security, and reliability. In fact, the mainframe and DB2 system suffered a major outage a month after the migration, but the move to AWS meant business operations and users were not impacted. Combined with optimized licensing, the city successfully reduced their total cost of ownership (TCO) significantly.

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