Sabrina Stover: In all honesty, optimization was initially not an area of focus. We were heads down focused on deployment, and even after going live, we were still focusing on getting it right. I think we’d forgotten that go live is not the finish line, it’s the starting line. So we hadn’t planned for much beyond “get it done!” And at the time we weren’t a Workday partner, so we did not have an internal team to support or guide us. In our stabilization period we were discovering all the different and little ways things need to change, whether things were functioning as imagined, where people need more training, and so on. From what I’ve heard with other Workday clients, this is especially common with Launch. Optimization actually can be part of your stabilization period, but no, for us, it wasn’t.