MSCI, a global leader in financial services, has long relied on Workday to support its HR operations across a diverse, tech-driven workforce. But as the company grew, so did the complexity of managing Workday at scale.
Despite being an early adopter of Workday, MSCI faced increasing complexity in managing HR technology at scale. With a lean internal team, tackling large-scale Workday projects-like payroll transformation and studio integrations-required external expertise. MSCI needed a partner that could complement its self-sufficient approach while providing deep technical knowledge, flexibility, and a collaborative working style. To bridge this gap, MSCI turned to ERPA to enhance its Workday experience and ensure ongoing success.
ERPA’s tailored approach provided MSCI with the expertise, flexibility, and hands-on support needed to execute complex Workday projects while reinforcing internal self-sufficiency. From payroll transformation to Workday Studio integrations and advanced compensation, ERPA’s partnership enabled MSCI to optimize its HR technology without disrupting operations.
MSCI’s first major project with ERPA was a payroll transformation. Payroll is a critical function with no room for error, and MSCI wanted to ensure a smooth transition. ERPA stepped in with deep payroll expertise to structure a seamless implementation, ensuring accuracy, compliance, and integration with third-party systems. The results? “Payroll was a tremendous success,” Fassero shared. “We’ve done at least four payrolls and our special compensation processes for the year-those have been exceptionally smooth.”
