Keystone Cooperative needed a robust, streamlined solution to support its growth and optimize is Human Resources (HR) processes
Despite Keystone Cooperative’s successful Workday implementation, they encountered significant challenges with post-implementation support and operational inefficiencies. These delays, combined with limited expertise and support flexibility, hindered Keystone’s ability to leverage Workday’s potential fully.
ERPA introduced weekly touchpoints to address issues in real-time, facilitated the timely deployment of Workday Help and Workday Journeys, and built comprehensive integrations for Keystone’s benefits providers.
By addressing critical challenges, automating key workflows, and providing responsive, expert support, ERPA has enabled Keystone to prioritize strategic initiatives and build a self-sufficient HR infrastructure for long-term success.
