To modernize processes and better serve its students and staff, KCU, one of Missouri’s largest medical schools, adopted Workday for Human Capital Management (HCM), Financial Management, and Student Information System.
KCU’s key issues included manual invoicing processes for student sponsorships, consuming hours of staff time, a lack of visibility and collaboration in the contract processing workflow, and resource constraints for Workday integrations, with support lead times exceeding 30 days. Ultimately, there was a need for a partner who could align with KCU’s mature Workday expertise and provide advanced solutions tailored to their unique requirements.
To address KCU’s unique challenges, ERPA implemented a tailored approach that combined technical expertise with a deep understanding of KCU’s operations. By leveraging Workday Extend, conducting an integrations audit, and automating manual processes, ERPA delivered solutions that streamlined workflows, improved efficiency, and enabled KCU’s internal team to focus on strategic growth initiatives.
KCU’s partnership with ERPA has transformed its operations by streamlining workflows, improving collaboration, and enabling strategic growth. By addressing key pain points, automating manual processes, and providing agile, expert support, ERPA has empowered KCU to focus on innovation and long-term transformation.
