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“The complex PeopleSoft infrastructure and application stacks mean that ERPA’s in-depth knowledge has been critical to us when we run into new and complex technical issues,” states Juracek. “It’s especially important when we face production or upgrade issues where adjusting project timelines isn’t an option.”

We have regular quarterly meetings with ERPA, which helps us keep the line of communication open. We feel like the ERPA team is sitting right next door to us…while other vendors’ lack of communication can be frustrating, ERPA’s communication is great.

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